Services

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Services from Kodak Alaris & Crane Imaging.

Repair & Maintenance Services

With a focus on our customer’s productivity, Kodak Alaris’ Repair and Maintenance service plans are tailored to maximize their investment for many years to come. Our unique ability to serve our customers around the world with responsiveness, technical accuracy, and professionalism is unmatched in the industry.

Document Scanner Plans

Kodak Alaris offers you a single-source advantage for all your information management service needs. With a focus on your organization’s productivity and the ability to increase the proficiency of your staff, Kodak Alari’s service plans are tailored to maximize your investment for many years to come. Whether for desktop, mission-critical, or high-volume solutions, join the thousands of customers who have relied on the following advantages from Alaris document scanner services:

    • ISO-9001-certified On-Site and Replacement service plan available for Alaris and many OEM document scanners: one source of expert scanner maintenance
    • Use of original parts, to ensure the fidelity of your equipment and industry best first-time repair rates
    • Professional Services including installation and training, which expand the value of our maintenance services
    • Kodak Alaris Scanner Manager – directly monitors and collects scanner operational data to deliver usage reports and manage multi-variate alerts for your scanners from Kodak Alaris

Software Assurance

Kodak Alaris software assurance offers better performance and total cost of ownership to maximize your investment. 

 

    • Software Assurance is a comprehensive maintenance and support offering that ensures you get the most out of your investment. You receive the latest major, minor, and patch software version updates with total support availability to assure that your software investments are kept current.

Micrographic Plans

Kodak Alaris offers one source for service on micrographic equipment from Canon, Eastman Park Micrographics, Kodak, and Minolta. We provide support for micrographic capture, retrieval, reader/printers, roll film carriers, and many other equipment types.

With our extensive parts warehouse, 50+ years of technical support experience, and our geographical coverage, we can address your micrographics support needs.

Manufacturers We Service:

  • Kodak Alaris
  • Fujitsu
  • CANON
  • Panasonic
  • Bowie Bell & Howell
  • Ricoh